WE CAN HELP
Some countries have uncomplicated pet import requirements similar to the EU’s and we are happy to organise these certificates for you. The following countries do not recognise the EU AHC but we can provide your pet with an Export Health Certificate (EHC) that conforms to their import requirements.
If your companion is travelling to any of these countries please complete an EHC application. If your country is not listed please contact us at Travel@londonvetclinic.co.uk to see if we can assist
USE A PROFESSIONAL PET TRAVEL SPECIALIST FOR THESE COUNTRIES
Some countries have unusual import regulations requiring blood sampling, parasite treatment or home visits by an Official Veterinarian (OV). The London Vet Clinic does not offer specialised advice on the Import or Export of pets.
Contact a professional pet travel export broker (suggestions below) who understand the present Import requirements for these countries.
CHINA
If you are taking your dog to China please use a profession pet travel specialist.
If you are taking your cat to China, we can provide the needed EHC.
AUSTRALIA / NEW ZEALAND
Please use a professional pet travel specialist. We will follow their instructions, taking the needed blood samples on the required dates, forwarding them to the approved lab and returning the paperwork to the travel specialist.
SAUDI ARABIA
Please use the services of a professional pet travel specialist.
RUSSIA / BELARUS
At present these are no agreements in place between these countries and the UK for pet travel. Please contact a professional pet travel specialist for advice.
WHAT PET TRAVEL CONSULTANTS DO
Consultants arrange flights and the necessary DEFRA Export Certificates. Certificates are usually completed by the Official Veterinarian (OV) at Heathrow Airport. Pet Travel Consultants work with us, telling us, for example, the exact dates blood samples must be taken and which lab to send samples to. It is your and the Pet export consultant’s responsibility to make sure that the dates, times, and paperwork are in order prior to your companion’s departure from the UK.
There are many Pet travel service specialists available. The London Vet Clinic is not affiliated with any of these travel brokers.
CONTACT US FOR ALL OTHER COUNTRIES
For all other counties not named above please email us at travel@londonvetclinic.co.uk telling us when and where your companion is going. We will research that country’s import requirements and then either help you with the needed EHC or refer you to pet travel specialists.
Dogs and cats must be microchipped and 12 weeks of age or over when given their rabies vaccination. In some instances two rabies injections at a two week interval may be given. Then, depending on where the pup is vaccinated there is a required minimum 21 day period for the vaccine to actively produce protecting antibodies. For kits and pups coming from most countries around the world, a blood sample must be taken 31 days or more after the rabies inoculation, to confirm active protection against rabies. That means that puppies and kittens must be over 20 weeks of age to meet the health requirements to enter the UK.
Some cats vocalise a little but most settle down very well and go to sleep.
Dogs are much the same. There are several organic calming supplements which you may want to try including Calmex and Zylkene. If you prefer homeopathic remedies we are familiar with people using Bach Flower Rescue Remedy. We do not recommend using prescription sedatives simply because of the risk of an adverse reaction without immediate access to veterinary advice.
This is a recent list of approved laboratories in Europe.
Once you have booked an appointment with the clinic for an Export Health Certificate (EHC) it means that we have reserved a time in our schedule exclusively for you and your pet.
After completing the travel questionnaire and confirming your appointment, we will ask for payment then apply to the APHA for the unique travel documents for your companion, and complete the APHA’s data requirements for your travel. if you change your plans or change who will be travelling with your pet, you will be charged an additional 50% of the EHC fee.
If you cancel your appointment with us after confirming your appointment, you will be charged a consultation fee.
If you need to cancel your appointment less than 24 hours before it is scheduled to take place, you will be charged a consultation fee
Rabies vaccination is mandatory. If a dog is not vaccinated it cannot be given an AHC.
We do not have a preferred shipper. Our clients have used these shippers.
Currently Russia and the Government of the United Kingdom do not have an export certificate agreement in place whereby one can apply for a certificate to travel.
Russian Customs authorities do have a form (Form 15) for pets travelling to Russia from other countries. We recommend that you contact a professional Pet Travel Broker for assistance in travelling to Russia. We are not affiliated with any brokers but clients have used the services of the above brokers.
Anyone with a government gateway account and a DEFRA account may apply for an EHC.
For more information visit:
https://www.gov.uk/guidance/get-an-export-health-certificate
Phone: 03000 200 301
Please let us know when you have made your application.
RETURNING TO THE UK FROM A LISTED COUNTRY OUTSIDE THE EU
The UK government has relatively simple requirements for pets returning to the UK from ‘listed’ countries.
Part 1 listed countries all qualify for EU Pet Passports. Part 2 listed countries, including Bosnia-Herzegovina, North Macedonia, Bahrain, UAE, Hong Kong, Singapore, Japan, Canada, United States have relatively simple requirements for returning to the UK.
https://www.gov.uk/bring-pet-to-great-britain/listed-and-unlisted-countries
(Dogs and cats arriving from EU countries and other countries designated as Part 1 listed countries can enter the UK using a valid pet passport issued by the pet’s country of residence. This includes all EU countries plus Norway and Switzerland.)
RETURNING FROM AN UNLISTED COUNTRY
If your pet has been to an ‘unlisted country’ such as Albania, Serbia, South Africa, Saudi Arabia etc, there are stringent requirements for re-entry into the UK. If a pet returns from an ‘unlisted country’, a blood test carried out at least three months before arrival in the UK, showing a protective level of rabies antibodies is needed. The rabies antibody blood test must be done by a government recognised laboratory at least a month after your pet’s rabies. That means that pets can enter the UK, a little over four months after their rabies vaccination.
https://www.gov.uk/bring-pet-to-great-britain/rabies-vaccination-boosters-and-blood-tests
Please book a telephone consultation with one of our OVs. Export telephone/video consultations are 20 minutes and are charged at £90. Payment will be requested prior to your consultation.
Near Marylebone Station it’s pretty easy to find or they can provide scratch cards for parking if you drive. Its a very clean, bright and friendly place. All receptionist and nurses are extremely friendly, helpful and accomodating. In my experience Doctors are very knowledgeable and honest they will answer all your questions and explain everything in detail till you understand. Observe and examine your dog. My dog unfortunately had a tumor removal. They looked after him well with care and love. Dr. Ciara was very understanding towards our worries and saved our dog. Cannot thank them enough for this. Care will be ongoing but I am confident we found the best place.
Naomi Amriche
A special thank you to Dr. Adam Rouan for the incredible care he gave my 7-month-old kitten.
She had quite a few issues, and Adam went above and beyond to figure out the best treatment with minimal side effects. This was particularly important since my kitten was so small at the time, and many medications carried risks. He was so patient and thorough, and it’s clear he genuinely cares about the animals he looks after. I am very grateful that he treats her with so much care, has attention to detail and a sincere desire to help. And I think my adorable kitten stole his heart 😉
Also, a big thank you to the lovely ladies at reception, Serena and Jasmin, who are always so friendly and helpful, making every visit much easier and nurse Jessica with her sweet little Poppy that brightens everyone’s day.
You’ve all been amazing—thank you so much!
Lisa Brashkova
I have been to many vets over the 15 years I’ve had dogs, and this place is by far the BEST place I have taken my dogs. The doctor I saw was Helen, and she was absolutely incredible. Lola’s check-up lasted 30 minutes, and every question I had was answered, every issue addressed, and Lola had a thorough check-up done. All healthy and good. The appointment didn’t feel rushed AT ALL, and I felt very comfortable and sensed a good vibe the whole time I was there.
I was never forced to give unnecessary vaccines to my dog, buy dog food from them, or get a dirty look when I told her my 8-year-old was not spayed. I find this is very common with many vets I’ve visited, which really puts me off. I find myself looking for a new vet every time they try to force their beliefs onto me and not respect my decision. I can already sense that I won’t be changing vets again anytime soon!
All the staff there were polite, kind, and so lovely. Lola walked away with a tummy full of treats too, so she wasn’t complaining either.
I highly recommend this clinic to anyone looking for a place to take their dog and who genuinely cares about their dog’s health.
A huge thank you to the amazing team at London Vet Clinic—especially Jess, Stephen, and my dog’s surgeon (apologies for not remembering all the names of the wonderful staff). My dog had TPLO surgery at the clinic yesterday, and the team was kind, patient, and incredibly supportive throughout the process.
Jess even helped lift my dog into the car, which I truly appreciated. Their compassion and professionalism made a stressful experience much easier. I’m very grateful for all their help—thank you!
Natasha T
I took Minna, my 18 years old rescue dog to London Vet Clinic, to see Dr Bruce Fogle for a dental consultation, on 16th July 2024. Minna was attacked a few years ago and was severely traumatised. Visits to vets cause great anxiety in her. Instead of waiting inside, we sat on a chair outside, arranged by the considerate and kind staff in front of the clinic, and waited for our turn. Dr Fogle came out promptly, fully knowledgeable about Minna’s past, and examined her mouth outside where we were comfortably sitting. By examining Minna outside instead of in the consultation room he saved Minna from growing more anxious. He is the most CARING, confident and accommodating vet I have ever met and I could ever meet. The advice we were given was fully satisfactory and thoroughly favouring an old dog’s needs.
It was an honour to meet Dr Fogle.
We send him and his wonderful staff our heartfelt thanks.
Alma Clarendon
The clinic is very caring and accommodating from the vets to the reception team. Today, they saw us on very short notice after our dog was poorly overnight. The care and attention is excellent and genuine. Thank you for taking such wonderful care of our dog.
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